Returns & Exchanges
At ScotClans, we want you to be completely satisfied with your heritage-inspired apparel. If your item isn't the perfect fit, you can return or exchange any non-customized product within 30 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Securely pack your unworn, unwashed garments in their original packaging, ensuring all authentic clan tags are still attached.
Ship to Scotland
Affix the provided shipping label to your package and drop it off at any authorized carrier location for transit to our warehouse.
Receive Refund or Exchange
Once our quality team inspects your return, we will process your full refund or dispatch your replacement item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing